Customer Service

Returns Policy:

Gone Fishin’ wants you to be completely satisfied with your purchase and our Returns Policy is simple: If you are not happy with your purchase, you may return any product in as new condition within 7 days of receipt.

All items must be returned with the original invoice and in the condition in which you received it. Indicate on the back of the invoice, or in an attached letter, why you are returning the item. If your order arrives damaged please return it right away so we can send you a replacement.

Please send all returns to:

Gone Fishin’

Customer Service Centre

Attention: RETURNS

5069 Johnston Rd.

Port Alberni, BC,

V9Y-5L6 Canada

We are not responsible for any damage that may occur during shipment to the items you are returning. For your own protection, you may wish to send your return by insured parcel post.

Unless we made an error in order processing or shipping, we will not refund return shipping charges.

All refunds, including any refunds for return shipping charges, will be credited to the credit card used in your purchase. We will make every effort to process your refund quickly and you will be notified of your refund by e-mail.

We would be glad to assist you over the telephone at (250)-723-1172 or fax at (250)-723-1173.

Please use this link to contact us.

info@gonefishinshop.com .

Thanks for your interest.